OSPrint Service help center

Updated: February 20, 2025

OSPrint Service is a web application designed to make printing your documents quick and easy. With just a few simple steps, you can upload your PDF files and set your print options—all from one place.

Why we use PDF format

Here's why we prefer PDF documents over other formats such as DOCX (Word), XLSX (Excel), etc.:

Consistency across platforms

PDF files appear the same on any device or operating system, ensuring consistent printing results.

Maintains formatting

PDFs preserve all visual elements exactly as intended, including layout, fonts, and images.

Universal accessibility

PDFs can be opened with any PDF reader, eliminating compatibility issues.

How to use OSPrint Service

Follow these simple steps to submit your documents for printing. Each step is explained in detail to help you through the process.

1

Enter your name

Start by entering your full name in the name field at the top of the page. This is important because:

  • It helps identify your print job when you collect it
  • It serves as a backup way to find your order if you lose your order number
  • The staff can call your name when your prints are ready

Tip: Use your first and last name, written clearly and correctly.

2

Uploading your documents

Direct upload

  1. Look for the blue "Choose PDF" button
  2. Click it to open your device's file browser
  3. Find and select your PDF file(s)
  4. You can add up to 10 files at once
  5. The maximum file size allowed is 100 MB.
  6. The upload will start automatically

Remember: Only PDF files are accepted. If you have other file types, see our conversion guide below.

3

Managing your documents

After uploading, you can:

  • View your uploaded documents in the list
  • Remove any document by clicking the Remove button
  • Preview documents to ensure correct formatting
4

Configure print settings

  • The paper size is automatically detected, but you can select a different size if needed. Supported paper sizes include Letter and Legal.
  • Choose between Mixded, Color or Grayscale printing
  • Select Mixed (Auto-detect) if your document contains both grayscale (black & white) and color content, or if you're unsure of the appropriate color print mode. If selected, this option will automatically detect the color of each page
  • Specify the number of copies needed
5

Select service location

  • Explore the list of available locations
  • Select your preferred location from the list. This is where you will go to pay and pick up your printed documents.
6

Submit and collect

  • Review the estimated cost
  • Click Submit to finalize your order
  • Note your order number
  • Proceed to the cashier for payment
  • Collect your prints when ready

How to convert your files to PDF

Using Print to PDF feature

  1. Open the document
  2. Press Ctrl + P to open the print dialog
  3. Select Microsoft Print to PDF as the printer
  4. Choose paper size and click Print

Using Microsoft Word

Save as PDF:

  1. Open your Word document
  2. Click File > Save As
  3. Choose save location
  4. Select PDF (*.pdf) in the file type dropdown
  5. Click Save

Using Microsoft Excel

  1. Open your Excel workbook
  2. Select the worksheet to convert
  3. Press Ctrl + P
  4. Choose Microsoft Print to PDF
  5. Select print area:
    • Active Sheets
    • Entire Workbook
    • Selection
  6. Click Print

Using online converters

Be cautious when using online converters with sensitive information

Recommended online tools:

  • Adobe's online converter
  • Google Drive (upload and download as PDF)
  • SmallPDF
  • ILovePDF

Need assistance?

If you have any questions or encounter any issues, please contact your service location. For technical issues, bugs, or glitches, reach out to support@ostewart.com.